Research suggests the introducing automated decision aids does not always reduce human error, but can isntead create opportunities for different kinds of errors.
Participants with an aid :
When people heavily rely on automated systems, taking the path of least cognitive resistance, it can lead to a higher possibility of errors.
See the full study here :
Skitka, L. J., Mosier, K. L., & Burdick, M. (1999). Does automation bias decision-making?. International Journal of Human-Computer Studies, 51(5), 991-1006,https://doi.org/10.1006/ijhc.1999.0252
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