Home » Bias of the week » Goal Gradient Effect
A Canadian Bank invites customers, with a message, to complete the registration process of an investment programme.
Some clients also receive a checklist or bar showing their progress and that they are one step away from completion.
These clients are 30% and 90% more likely to finish than those who only received the message.
Our motivation and effort increases as we get closer to our goal
See the full study here :
Favien Hue (2020). Behavioraleconomics.com: No Data, No Drama: How Behavioral Science Can Help the Banking Industry
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