White Paper Healthcare communication

IMPROVE HEALTH COMMUNICATION for patients, healthcare providers, and the general public

Healthcare communication is essential for both patients and healthcare professionals.

However, simple communication problems can cost the US healthcare system over $200 billion a year. 

In this white paper, our experts Suzanne Kirkendall and Beltrande Bakoula provide you with four principles to follow while designing communications for healthcare and one framework (the C.L.E.A.R model) to improve health literacy. 

Our white paper can help you: 

  • understand the importance of clear and effective communication in healthcare. 
  • learn about the four principles of healthcare communication: clarity, conciseness, accuracy, and cultural competency. 
  • discover the C.L.E.A.R. model for improving health literacy.